of Form 8-K and is not deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to liabilities of that section, nor shall it be deemed incorporated by reference in any filing of ServiceNow under the Securities Act of 1933, as amended, or the Exchange Act, whether made before or after the date hereof and irrespective of any general incorporation language in any filings.

The filing pertains to an equity incentive plan amendment, not a management change.

Entry into a Material Definitive Agreement. On May 15, 2026, ServiceNow, Inc. (the “ Company ”) completed an offering of $4,000,000,000 aggregate principal amount of notes, consisting of $750,000,000 aggregate principal amount of its 4.250% Notes due 2028 (the “ 2028 Notes ”), $600,000,000 aggregate principal amount of its 4.700% Notes due 2031 (the “ 2031 Notes ”), $650,000,000 aggregate principal amount of its 5.050% Notes due 2033 (the “ 2033 Notes ”), $1,250,000,000 aggregate principal am…

Creation of a Direct Financial Obligation or an Obligation under an Off-Balance Sheet Arrangement of a Registrant. The information set forth under

Entry into a Material Definitive Agreement. On April 17, 2026, ServiceNow, Inc. ("ServiceNow" or the “Company”) entered into a Term Loan Credit Agreement (the “Credit Agreement”), among the Company, the lenders party thereto (collectively, the “Lenders”), and JPMorgan Chase Bank, N.A., as administrative agent (“Agent”), providing for a $4 billion unsecured term loan (the "Term Loan") that matures on October 16, 2026. The Company used the proceeds from the Term Loan to finance a portion of the…

of Form 8-K and is not deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to liabilities of that section, nor shall it be deemed incorporated by reference in any filing of ServiceNow under the Securities Act of 1933, as amended (the “Securities Act”), or the Exchange Act, whether made before or after the date hereof and irrespective of any general incorporation language in any filings.

Creation of a Direct Financial Obligation or an Obligation under an Off-Balance Sheet Arrangement of a Registrant. The information included in

Creation of a Direct Financial Obligation or an Obligation under an Off-Balance Sheet Arrangement of a Registrant. The information included in

Entry into a Material Definitive Agreement. Revolving Credit Facility On April 1, 2026, ServiceNow, Inc. (the “Company”) entered into a Credit Agreement (the “Credit Agreement”), among the Company, the lenders party thereto (collectively, the “Lenders”), and JPMorgan Chase Bank, N.A., as administrative agent (“Agent”). The Credit Agreement provides for a $3 billion unsecured revolving credit facility (the “Facility”) that matures on April 1, 2031. The proceeds of the Facility may be used for…

Chief Accounting Officer and Corporate Controller — Danielle Fontaine: Danielle Fontaine was promoted to Chief Accounting Officer and Corporate Controller.

Other Events. On January 28, 2026, ServiceNow announced that its Board of Directors authorized an additional $5.0 billion in repurchases under its share repurchase program, supplementing approximately $1.4 billion in repurchase capacity remaining available under prior authorizations as of December 31, 2025. Share repurchases may be made through a variety of methods, which could include open market purchases, accelerated share repurchase transactions, negotiated block transactions, 10b5-1 plan…

of Form 8-K and is not deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to liabilities of that section, nor shall it be deemed incorporated by reference in any filing of ServiceNow under the Securities Act of 1933, as amended (the “Securities Act”), or the Exchange Act, whether made before or after the date hereof and irrespective of any general incorporation language in any filings.

William R. McDermott: Amendment to employment agreement and update to severance policy for the CEO.

Other Events. On December 15, 2025, ServiceNow, Inc. (the “Company”) filed with the U.S. Securities and Exchange Commission (the “SEC”) a prospectus supplement to its effective registration statement on Form S-3ASR (File No. 333-279150) covering the resale from time to time by certain stockholders of shares of the Company’s common stock (the “Shares”). Such stockholders acquired the Shares in connection with the Company’s acquisition of Moveworks, Inc. A copy of the legal opinion of Skadden,…

of Form 8-K and is not deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to liabilities of that section, nor shall it be deemed incorporated by reference in any filing of ServiceNow under the Securities Act of 1933, as amended (the “Securities Act”), or the Exchange Act, whether made before or after the date hereof and irrespective of any general incorporation language in any filings.

Other Events. On September 26, 2025, ServiceNow, Inc. (the “Company”) filed with the U.S. Securities and Exchange Commission (the “SEC”) an amendment to the prospectus supplement dated May 30, 2025 (the “Amended Prospectus Supplement”), to its effective registration statement on Form S-3ASR (File No. 333-279150) covering the resale from time to time by certain stockholders of shares of the Company’s common stock (the “Shares”). Such stockholders acquired the Shares in connection with the Comp…

of Form 8-K and is not deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to liabilities of that section, nor shall it be deemed incorporated by reference in any filing of ServiceNow under the Securities Act of 1933, as amended (the “Securities Act”), or the Exchange Act, whether made before or after the date hereof and irrespective of any general incorporation language in any filings.

Other Events. On May 30, 2025, ServiceNow, Inc. (the “Company”) filed with the U.S. Securities and Exchange Commission (the “SEC”) a prospectus supplement to its effective registration statement on Form S-3ASR (File No. 333-279150) covering the resale from time to time by certain stockholders of shares of the Company’s common stock (the “Shares”). Such stockholders acquired the Shares in connection with the Company’s acquisition of Logik.io Inc. A copy of the legal opinion of Freshfields US L…

President, Global Customer and Field Operations — Paul Smith: Paul Smith resigned from his position as President, Global Customer and Field Operations.

of Form 8-K and is not deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to liabilities of that section, nor shall it be deemed incorporated by reference in any filing of ServiceNow under the Securities Act of 1933, as amended (the “Securities Act”), or the Exchange Act, whether made before or after the date hereof and irrespective of any general incorporation language in any filings.

Regulation FD Disclosure. On March 10, 2025, ServiceNow, Inc. (“ServiceNow”) issued a press release announcing the entry into an Agreement and Plan of Merger with Moveworks, Inc. (“Moveworks”), pursuant to which, upon the terms and subject to the conditions set forth therein, ServiceNow will acquire all of the outstanding shares of Moveworks. A copy of the press release is included as Exhibit 99.1 hereto and is incorporated herein by reference. The information contained in this

Other Events. On January 29, 2025, ServiceNow announced that its Board of Directors authorized an additional $3.0 billion in repurchases under its share repurchase program. This authorization is an increase to the original $1.5 billion repurchase authorization announced in May 2023, of which approximately $266 million remained available as of December 31, 2024. The program does not have a fixed expiration date, may be suspended, or discontinued at any time, and does not obligate the Company t…

of Form 8-K and is not deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to liabilities of that section, nor shall it be deemed incorporated by reference in any filing of ServiceNow under the Securities Act of 1933, as amended (the “Securities Act”), or the Exchange Act, whether made before or after the date hereof and irrespective of any general incorporation language in any filings.

Amendments to employment agreements and adoption of a new severance policy for executive leadership.

of Form 8-K and is not deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to liabilities of that section, nor shall it be deemed incorporated by reference in any filing of ServiceNow under the Securities Act of 1933, as amended (the “Securities Act”), or the Exchange Act, whether made before or after the date hereof and irrespective of any general incorporation language in any filings.